In this exceptional situation, we are doing everything we can to make this moment as smooth as possible. However, we owe it to ourselves to respect the security measures that will allow everyone to protect themselves as best as possible.
We think highly of the medical staff and those who enable each of us to meet our vital needs. We thank them from the bottom of our hearts.
To answer your questions.
The service is maintained and we offer you the shipping costs from 40 euros in Metropolitan France until the end of the confinement in France. However, our preparation time will go from 48 hours to 5 days in order to protect our logistic service and not overload La Poste by multiple visits. The delivery time of Colissimo of 48 hs is also no longer guaranteed but your package will arrive, rest assured. European and International delivery remains guaranteed.
MONDIAL RELAY DELIVERY
The Mondial Relay delivery service is TOTALLY CLOSED. This means that you will no longer be able to choose Mondial Relay delivery when ordering on our site. Unfortunately, we were unable to ship some orders placed just prior to the government action. The packages are currently on hold in our warehouse. We have already contacted you by email but do not hesitate to come back to you.
We stay in touch with you.
Take good care of yourself.
Les Sens de Marrakech